Privacy Policy

Introduction

Welcome to www.sophieslaterdesigns.com. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website.

Information We Collect

a. Personal Information

We may collect personal information, such as your name, email address, phone number, and any other information you voluntarily provide when you:

Make a purchase
Subscribe to our newsletter
Contact us through our website

b. Non-personal Information

We may also collect non-personal information, such as browser type, IP address, and the pages you visit on our website. This information is collected to improve the performance and usability of our site.

How We Use Your Information

We use the collected information for various purposes, including:

To provide customer support
Processing and fulfilling orders
Sending the occasional newsletter or promotional materials
Analysing website performance and user behaviour
Ensuring the security of our website and preventing fraudulent activities

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. Please be aware if you disable all cookies that your user experience may be affected and you will not be able to shop on our website.

Third-Party Services

We may use third-party services, such as payment processors and analytics tools, to improve our website and services. These third parties may have access to your personal information as needed to perform their functions but are obligated not to disclose or use it for other purposes.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Our company is hosted on the Wix.com platform which allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Compliance with International Laws

We are committed to complying with privacy laws globally, including the General Data Protection Regulation (GDPR) for our users in the European Union.

Your Rights

Under GDPR and other international laws, you have the right to:

Access, correct, or delete your personal information
Opt-out of receiving promotional communications
Disable cookies through your browser settings

If you don’t want us to process your data anymore please contact us through our Contact page.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

If you have any questions or concerns about our Privacy Policy, please contact us through our Contact page.